Privacy Policy

1. Who we are

LaunchSuite is operated by Klick SWS. This policy explains how we collect, use, and safeguard the personal data of users of our platform and visitors to our website.

2. Data we collect

We collect the following categories of data:

• Account data: name, email address, and password (hashed) when you create an account.
• Usage data: pages visited, features used, and time spent, collected via analytics tools.
• Waitlist contact data: email addresses and any custom fields you configure, submitted by your waitlist visitors.
• Billing data: payment information handled by our payment processor; we do not store card numbers.

3. How we use your data

We use collected data to:

• provide and improve the LaunchSuite service;
• send transactional emails (account confirmations, password resets);
• send product updates and marketing communications (you can opt out at any time);
• comply with legal obligations.

4. Data sharing

We do not sell your personal data. We share data with third-party service providers only as necessary to operate the platform (e.g., cloud hosting, payment processing, email delivery). All processors are bound by data processing agreements.

5. Data retention

We retain account data for as long as your account is active. Contact data you collect through your waitlists is retained until you delete it or close your account. We may retain some data for up to 90 days after deletion for backup and audit purposes.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@launchsuite.io.

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

8. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of the service after changes constitutes acceptance.